FREQUENTLY ASKED QUESTIONS

Know what to expect before you order.

From artwork and sizing to turnaround and reorders, here are answers to the questions customers ask most often.

Ordering & Turnaround

What is your standard turnaround time?

Our standard target is approximately 3 business days for qualifying orders after artwork approval and payment. Larger, specialty or more complex projects may require additional production time. Your quote will help establish the expected timeline.

Is there a minimum order?

Minimums can depend on the garment, product and project. Tell us what quantity you need and we will quote the best available option rather than forcing every customer into the same package.

Do you offer rush orders?

Rush availability depends on the product, artwork, quantity and current production schedule. Include your required date on the quote request so we can confirm what is realistic before the order is accepted.

What happens after I request a quote?

We review your garment or product choice, quantities, sizes, colors, artwork and deadline. We then follow up with the project details and next steps. Submitting a quote request does not obligate you to purchase.

Artwork & Customization

Can I upload my logo or design through the website?

Yes. The Request a Quote form includes an artwork upload area. PNG, JPG/JPEG, PDF and SVG files are accepted on the website, with high-resolution artwork recommended whenever possible.

What if I do not have finished artwork?

You can still request a quote. Select the artwork option that indicates you need design help and use Project Details to explain what you have in mind. We can review the request before determining the next step.

Can you print on the front and back?

Yes. Projects can include front, back or other appropriate print placements depending on the garment and design. Include the locations you want in Project Details so they can be included in the quote.

Apparel, Sizes & Products

What apparel brands do you offer?

Our core catalog includes selected styles from Gildan, BELLA+CANVAS, Comfort Colors, Sport-Tek and Richardson, along with specialty business products. Browse the Business Apparel page for the current featured lineup.

What sizes are available?

Size availability varies by product. The Business Apparel page shows the Rapide Presse offered range for each featured style, and the quote form lets you enter a size-by-size quantity breakdown.

Do you offer Dri-Fit or performance apparel?

Yes. Our featured lineup includes Sport-Tek performance tees, long sleeves, polos and hooded performance options that work well for sports, outdoor crews and active workplaces.

Do you make more than T-shirts?

Yes. Depending on the project, our catalog includes polos, sweatshirts, hoodies, hats, safety apparel, jackets, aprons, barber capes, salon towels and other branded products. If you do not see the item you need, include it in your quote request.

Businesses, Teams & Organizations

Do you make shirts for sports teams, schools and organizations?

Yes. We support sports teams, coaches, schools, clubs, churches, nonprofits and other organizations with team apparel, performance wear, spirit wear, staff shirts, camps, fundraisers and event apparel.

Can businesses reorder when they hire new employees?

Yes. Our uniform-program approach is designed to support new hires, replacements, seasonal apparel and future reorders as your team changes.

Do you offer bulk orders?

Yes. Quotes are based on the actual quantity, garment or product, artwork and print locations so larger orders can be scoped correctly.

Pickup, Delivery & Payment

Do you serve customers outside Tampa Bay?

Yes. Rapide Presse serves Tampa Bay locally and can support shipped orders. Select your preferred fulfillment option on the quote form so we can account for it when reviewing the project.

How does payment work?

Payment requirements are confirmed with your quote before production begins. This lets us account for the specific products, quantities, customization and fulfillment involved in your order.

Can I bring my own garments?

Customer-supplied garments are reviewed on a project-by-project basis. Contact us before purchasing or dropping off garments so we can confirm whether the item is appropriate for the requested customization.

STILL HAVE A QUESTION?

Tell us about the project.

The fastest way to get a project-specific answer is to send the garment, quantity, artwork and deadline through the quote form.